Introducing “I-care”

The solution to Business Computer Support

The Info Station introduces I-Care a new solution dedicated to the local businesses in Marianna, Jackson County and the Florida Panhandle.  This program is designed to provide comprehensive computer support to local businesses.  “I-Care” does this by solving the 5 major problems business computer owners face:  Viruses and spyware, junk mail, data loss, productivity loss, and hardware failure.

Business owners nationwide agree that computer viruses are one of the top causes for productivity loss in the 21st century work place, and your business is no exception.  That is why the Info Station has partnered with AVG,  a world leader in Antivirus and Antispyware protection.  As part of our I-Care program, we will install, update, and monitor antivirus on all of your computers.  This will provide an effective barrier between your business and the viruses that would slow you down.

What would you do if your business computer did get a virus?  Are you prepared?  Do you have a recent backup of your files?  In today’s fast moving world, many professionals fail to take the time to adequately back up their mission critical data.  Fortunately, I care addresses this as well.  The Info Station has partnered with Enveloc.  A company dedicated to protecting your data by securely storing it off site.  This secure, automated form of data backup is now available to all of the Info Station’s customers as part of the I-Care package.  Just let us know how many computers you have and how you are storing your data and the I-Care team will create a package to meet your businesses needs.

Are you looking for a solution to Junk Mail?  Once again, the “I” has the answer.  The Info Station offers a full line of mail washing and email security services for your business.  Whether you are looking to eliminate spam mail or host exchange, we are able to do that for you.  Ask about “Secure Tide” support as part of your I-Care package.

Every Employer wants optimum efficiency in the work place.  With that in mind, the I-Care team has partnered with Spectorsoft to offer a full line of productivity monitoring software.  This software will report on what your employees are doing on the computer while they are on the clock.  Including what websites they have visited and how long they were there.  Ask an I-Care team member today to tell you more about how this software can increase productivity in your workplace.
“My computer is down” These four little words that frustrate any business owner.   When the businesses computers are down so is the business.  The Info Station has found the solution to this problem.  “Info Connect” One call to our office and we can remotely connect to your computer and resolve your problem without the costs or delays of a scheduled service call.  Minimized down time equals maximized productivity.  That is why “Info Connect” is the cornerstone service in our new I-care packages and comes standard with even the most basic plan.  With “Info Connect” highly trained, business computer professionals are only a phone call away.

For larger businesses or business that need more onsite time than what the I-Care program has to offer, the Info Station offers “Priority I” onsite support contracts.  In these agreements, a business purchases blocks of professional time to be used as the business deems necessary.  Also, “Priority- I” Members receive access to our emergency after hours support as well as our priority helpdesk and support queue.  Other benefits include reduced labor rates based on the number of monthly hours, and special pricing on all of the Info Stations services.